_test_About us Aug2026
讓世界更貼近卓越咖啡的產地Bringing the world closer to the origins of exceptional coffee
我們從小規模起步——引進獨特的小批次咖啡——並根據客戶的需求逐步擴展品項,但從未動搖我們對品質的堅持。We started small — importing unique, small-batch coffees — and grew our offerings gradually around what our clients wanted, without ever compromising our quality-first approach.
在咖啡之前,是一間印刷廠。Before coffee, there was a printing press.
我在瓜地馬拉長大,第一份真實世界的經驗,是在家族經營了 55 年的印刷與文具事業裡工作——當時這間公司正面臨創業以來最艱難的考驗:全球化。當大量低價的亞洲產品湧入我們的市場,公司必須調整才能生存。我必須做出艱難的決定,將員工人數從 300 多人裁減到約 50 人。Growing up in Guatemala, my first real-world experience was working in my family's printing and stationery business — a company that was 55 years old and about to face its hardest test: globalization. As a flood of low-cost Asian products entered our market, the business had to adapt to survive. I had to make the hard decision to cut our workforce from over 300 employees to around 50.
與此同時,祖父帶我走進了咖啡的世界。Alongside that, my grandfather introduced me to the world of coffee.
他讓我認識了咖啡文化,以及莊園日常經營的種種。大學時期,我經常擔任從城市開往莊園、單趟超過七小時車程的司機,這樣的往返幾乎是家常便飯。車上的漫長時光,我們談論著莊園裡的大小事務;而每一次造訪,都讓我更深刻理解咖啡農所面對的複雜性與真實挑戰。He introduced me to its culture and the day-to-day management of a coffee farm. During my university years, I was the designated driver for the seven-plus-hour drive from the city to the farm, trips we made on a constant basis. Those long hours on the road were spent discussing every matter of the farm, and through those visits, I came to understand the complexity and the real challenges that coffee farmers face.
於是我看見了另一種機會。So I saw a different kind of opportunity.
當我獲得赴亞洲攻讀企業管理碩士的機會時,我看見了另一種可能——運用在這裡累積的人脈與商業知識,為瓜地馬拉的企業家打開機會之門。這些企業家正在創新,為自己的社區創造真正的發展與機會。When the opportunity came to move to Asia for my master's degree in business, I saw a different kind of opportunity: to take the network and business knowledge I was building here and use it to open doors for Guatemalan entrepreneurs — people who were innovating and creating real development and opportunity for their communities.
俗話說,瓜地馬拉靠咖啡運轉。As we say in Guatemala, the country runs on coffee.
咖啡農在各種意義上都是不折不扣的企業家——他們的成功對莊園裡的工作者,以及周邊的社區,都帶來真實而深遠的影響。A coffee farmer is an entrepreneur in every sense — one whose success carries real impact, for the workers on the farm and for the communities surrounding it.
自 2010 年起,我們搭上了亞洲咖啡浪潮,從此未曾回頭。Since 2010, we rode the coffee wave in Asia, and we haven't looked back.
我們從與瓜地馬拉最受敬重的莊園合作微批次咖啡開始;隨著客戶信任的累積,逐步將品項擴展至精品咖啡與地區品牌。We started by collaborating with some of Guatemala's most respected farms on micro-lots. As we earned our clients' trust, we grew that offering to include specialty coffees and regional brands.
打造全新的商業模式,代表用不同的方式做事。Building a new business model meant doing things differently.
我們在台灣與瓜地馬拉同時設立辦公室,突破單純向供應商清單採購的結構性侷限。我們反其道而行,建立 Ergos——從客戶的需求出發,逆向串連出口、乾燥處理廠,一路回溯到莊園本身。So we established offices in both Taiwan and Guatemala, to break through the structural limitations of simply buying off a supplier list. We built Ergos in the other direction — starting from our clients' needs, and working backward through export, dry mill, and all the way to the farm.
原因很簡單:我們賣的就是我們出口的東西。The reason is simple: we sell what we export.
我們的品質標準比多數出口商更高,因為我們深知亞洲市場真正的期待。在咖啡生產國被視為可接受的標準,往往達不到亞洲客戶要求的最低門檻。Our quality standards are higher than most other exporters', and we understand what the Asian market expects. What's considered acceptable in a coffee-producing country often falls short of the minimum standard an Asian client requires.
Ergos 全面溯源整合系統The Ergos Integrated Total Traceability System
我們的瓜地馬拉辦公室執行著關鍵功能:建立關係與網絡、樣品的第一道篩選、從樣品到驗收的品質管控、倉儲處理、乾燥處理,以及出口。若沒有我們自行建立的系統,這樣精細的掌控將無法實現——這是我們事業中最重要的差異化優勢與資產之一:一套內部自主開發的平台,涵蓋追溯、品質管控、訂單管理,以及貨運與轉運追蹤,同時運行於瓜地馬拉與台灣。Our Guatemala office carries out the functions that make this possible: building relationships and networks, the first filter on offer samples, quality control from sample to reception, warehouse handling, dry mill, and export. None of this level of control would be possible without a system we built ourselves — one of the most important differentiators and assets in our business: an internally developed platform covering traceability, quality control, order management, and shipment transit tracking, used in both Guatemala and Taiwan.
跟隨客戶的腳步成長Growing where our clients led us
憑藉對產地文化的深刻理解,並根據客戶的需求,我們拓展至衣索比亞——將我們的專業與產地知識付諸實踐,同樣為客戶尋找當地最佳性價比的咖啡。With that knowledge of origin-country culture, and based on our clients' needs, we expanded to Ethiopia — putting our expertise and origin knowledge into practice to search out the best price-to-quality coffee for them there too.
從產地到市場:瓜地馬拉、衣索比亞,送達台灣與亞洲的烘豆師手中From origin to market: Guatemala and Ethiopia, delivered to roasters across Taiwan and Asia
四件多數貿易商做不到的事Four things most traders don't do
深耕,而非廣撒Specialize, don't scatter
在地團隊讓我們深刻了解這些咖啡與種植者。Our on-the-ground teams mean we know these coffees and growers intimately.
可驗證,而非僅止於宣稱Verifiable, not claimed
自建追溯系統,Q grader 認證杯測,出口前再次複檢。Our own traceability system, Q-grader cupping, re-checked before export.
全年經營,而非僅限產季Year-round, not seasonal
全年與莊園保持聯繫,共同開發適合亞洲市場的處理法。Direct contact all year, co-developing processing suited to Asian palates.
從 1 公斤到整櫃1 kg to full container
彈性物流、透明價格,服務品質不因訂單大小而打折。Flexible logistics and transparent pricing, any order size.
品質不是一個檢查點,而是我們掌控的一條鏈Quality isn't a checkpoint. It's a chain we control end to end
技術協作Technical collaboration
發酵、乾燥與後製處理法的直接合作。Direct work on fermentation, drying, post-processing.
Q grader 杯測Q-grader cupping
認證杯測師完整記錄每批次特徵。Certified evaluators document every lot's profile.
最終複檢Final re-check
出口前確保符合客戶期待的標準。Confirmed against the standard clients expect.
自建追溯系統Internal traceability
我們能拿出證明,而不只是口說。We can show you, not just tell you.
若沒有這群人,這一切都不可能發生None of this would have been possible without this team
每一位 Ergos 成員都充滿熱情、專業且努力不懈,致力於為客戶提供可靠、專業且友善的服務——透過每一次互動強化他們的滿意度,並建立長久的關係。Every person at Ergos is passionate, knowledgeable, and hard-working — aiming to give our clients reliable, professional, and friendly service, reinforcing their satisfaction through every interaction, and building relationships that last.
讓世界更貼近卓越咖啡的產地 — 以品質、透明與合作為核心,賦能生產者,並讚頌咖啡從產地到杯中的完整旅程。To bring the world closer to the origins of exceptional coffee — through quality, transparency, and collaboration, empowering producers and celebrating the full journey from farm to cup.
客戶持續與我們合作的原因Reasons our clients keep coming back
自 2010 年以來的精品咖啡實績A proven track record since 2010
瓜地馬拉與衣索比亞的深度、可驗證專業知識Deep, verifiable expertise in Guatemala and Ethiopia
自主開發的完整追溯與品質管控系統An internally built system for full traceability
從樣品到整櫃的彈性採購Flexible sourcing, sample to full container
咖啡不僅僅是一項產品 — 而是一種夥伴關係。Coffee is more than a product — it's a partnership.

